Delivery and return conditions

  1. Delivery of goods in Lithuania
  2. Goods are delivered free of charge in Lithuania if the value of the goods exceeds 50 euros.
  3. Once you have placed your order, you will be contacted by a courier who will hand over the ordered painting or reproduction of the painting.
  4. International Deliveries
  5. The goods on the Website are currently available to residents of EU countries, Norway and the United Kingdom.
  6. Delivery to these countries is charged at the rates set by the parcel services and based on the volume and weight of the Goods.
  7. Delivery times may vary from country to country.
  8. Returns procedure
  9. The Buyer-consumer has the right to return the purchased goods without giving any reason by notifying the Seller in writing within 14 calendar days of receipt of the Goods.
  10. The Buyer can submit a request for the return of the goods to the Seller by e-mail at eshop@lamauskas.lt. The notification must clearly state that the Buyer is withdrawing from the Purchase Contract, is returning the Goods and is requesting a refund of the money paid, the Buyer’s account to which the Buyer wishes to receive the refund, and the document confirming the purchase of the Goods from the Seller.
  11. The Buyer may only exercise the right of return if the aforementioned 14-day return period has not been exceeded.
  12. The right of return does not apply to all goods that are manufactured according to the Buyer’s bespoke request or have non-standard dimensions that are not indicated on the Website.
  13. The right of return does not apply to electronic goods (electronic photographs).
  14. Delivery of the returned goods is the responsibility of the Buyer, who is responsible for ensuring that the goods are safely packed and undamaged. The returned goods must be intact, free from mechanical damage, without loss of merchantable appearance, in their original packaging and unused. In the event of any defects in the Goods or their packaging, or signs of wear and tear, the Goods should not be returned. In thiscase the Seller will not be expected to accept the returned goods and will not be liable to make a refund to the Buyer.
  15. The Goods must be returned no later than 14 calendar days from the date of notification of return.
  16. The Buyer will receive a full refund of all monies paid for the Goods, excluding any original cost of delivery to the Buyer. The Buyer must bear the direct costs of returning the Goods. Upon receipt of the returned Goods, and after having checked the returned goods, the Seller will refund the Buyer using the bank account specified by the Buyer.
  17. The money for the returned goods will be transferred within 14 (fourteen) days of the date of receipt of the returned goods.
  18. The right of return does not apply and may not be exercised by the Buyer (return of goods) in respect of goods that have been specially commissioned by the Buyer, have not been pre-produced, that have been producedin accordance with the Buyer’s personal choice or instruction, or which have been expressly tailored to the Buyer’s personal requirements.